Dear partners and visitors of portal TOP-CASA!
Portal TOP-CASA offers you to read about our unique system of procession of requests from visitors and members of Portal.
We made the research and found that the large percentage of requests to rent and buy real estate, coming to real estate agencies are not treated promptly, for various reasons: the client didn’t give the necessary information, the client didn’t gave contact information, or price range, the price of the request doesn’t comply the actual price of the objects. In these cases, the agency doesn’t process the request or ignore it, or wastes time to complete the request, while the client has already made a deal with another agent. As a result, the agency loses time, money, and in the case of ignoring requests harms the reputation.
In this case, the portal TOP-CASA has created and implemented the unique system of processing requests to rent and purchase residential and commercial real estate.
Our unique system allows partner of portal TOP-CASA:
- monitor the status of the request from its receipt to payment portal commission;
- communicate with the customer through the internal chat (which allows you to see if the client online, to refine the details, solve problems and give advice in requests processing);
- expand the geography of work and increase the number of requests (the agency can process request from client who doesn’t speak his language, thanks to built-in user chat online translator, agent and client can understand each other and deal);
- to send more detailed description of the property, photographs, plans, presentations (history of sent messages is stored throughout the communication, any time you can go to correspondence and to clarify the stage of negotiations with client);
- to send the contract, invoice and receive back documents and receipts for payment of services;
- keep all information on transactions with customers in the portal and return to it any time;
- control all the requests from customers directly on site, sort by status, date, see the number of processed requests and pending;
- submit requests for another agency - communicate and receive real estate listings from other agencies represented on the portal, thus obtaining the percentage of commission on the transaction;
- work with other agencies and developers represented on the portal, thereby expanding the range of activities and spheres of influence;
- Get reviews from customers and thereby increase the rating of the company, and trust among clients and partners.
The system of requests processing on TOP-CASA is unique, functional and easy to use, allows the agency to reach new level, increasing the volume of transactions. We strive to create conditions for partners to develop and follow new trends in business.
We strive to make your stay with useful, comfortable and interesting!
Administration of Portal TOP-CASA
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