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Administrator of portal TOP-CASA gives the access to the internal system of requests processing on portal TOP-CASA.
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Partner logins the portal, in section “
Regions of activity” accepts the terms of portal TOP-CASA about requests processing, adds the country, regions and types of transactions for which conducts real estate transactions.
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Partner receives notification about new requests and messages at portal TOP-CASA to email provided at registration.
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Partner logins portal under his user opens “
My requests” and reads detailed information about new requests.
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New request received at the portal automatically gets the status "Waiting". This status indicates that real estate agent has not participated in the processing of the request.
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Partner accepts the request and begins communication with the customer through the internal chat to refine the details.
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Request gets status change "In process". This status indicates that the estate agency participated in the processing of request and conducting preliminary negotiations with the client.
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Partner provides the client with the appropriate real estate options (photos, plans, presentations, and descriptions) by using the user chat.
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When the client has chosen the right option and is ready for the deal, partner sends the client contract or invoice for services in the same chat.
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The client receives the contract, downloads, prints, signs, scans and sends it back to the agent of the company. User can also send the receipt the Partner in the same chat. All documents are available in "
My Documents".
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The client confirms the agency as the company in the transaction by clicking on the "Confirm company on the transaction" in the user chat.
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Request gets the status "Completed". This status means that the client has contracted with the company and the request is no longer active for other companies which process this request.
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The details of the request Partner pays Portal TOP-CASA fee stipulated in the
Supplementarу Agreement to the contract of partnership - the processing of applications. If there aren’t enough funds on deposit to pay the commission, the partner should
add funds to deposit through the payment systems offered by the portal. After transferring the money, Partner shall pay the commission.